Description based on Specified Commercial Transactions Law
distributor
Kagamiyama Farm Co., Ltd.
Name of operations manager
Hidenori Yasaki
location
6677-6 Kawauchina, Kitagawa-cho, Nobeoka-shi, Miyazaki (Kagamiyama Farm)
307-1 Hamacho, Nobeoka City, Miyazaki Prefecture (office, direct sales office, shipping center)
telephone number
email address
0982-20-3688
Payment method
・Credit card payment
(VISA, MASTERCARD, JCB, AMERICAN EXPRESS)
・Apple Pay・Google Pay・Amazon Pay/Shop Pay
・PayPay・LINE Pay/Mer Pay
Necessary charges other than product price
Shipping/Cool delivery shipping
[Hokkaido/Tohoku region/Okinawa] 1600 yen
[Kanto/Chubu region] 1300 yen
[Shikoku/Kansai region/Kyushu] 1100 yen
*Free shipping will be provided for purchases of 10,000 yen or more per destination.
Delivery time
We will ship within 5 business days of your order.
Regarding returns and defective products
(1) Due to the nature of the product, we do not accept returns, exchanges, or cancellations due to customer convenience. Please check the product information before purchasing.
(2) Although we take great care to ensure the quality of our products, if the product is damaged or stained due to an accident during shipping, or if the product is different from the one you ordered, or if the quantity is different, we may Please contact us within 3 days (info@yasakigyu.net). We will accept returns, refunds, or exchanges. Please note that we cannot accept cancellations, returns, or exchanges for the following products.
・Products that you have already consumed in part or in full
・Products that have been delivered for more than 4 days
・Products kept at room temperature
・Products whose packages (bags/cases) have been opened
・Products without packaging (bags/cases)
・Other products that clearly state on the product introduction page that they cannot be returned.
Please note that we will contact you by email or phone when responding to your inquiry.
(3) We will bear the shipping costs for returns etc.
(4) Refunds will be made according to the payment method within 3 business days after the returned item is received.